Full-Contact Leadership


Product Information

Full-Contact Leadership is written for men and women who hold leadership positions or aspire to leadership roles in the fire service.

There are many leadership positions in the fire service, but not all of them are held by leaders. Leadership has very little to do with the color of your helmet, the bling on your collar, the stripes on your sleeve, the title on your door, the order of march, or the crease in your pants. Full-contact leadership is a commitment to drawing out the very best within others and allowing the very best in others to be expressed as excellence. Full-contact leadership is a career-long, ever-challenging, never-ending, self-initiated, self-sustained personal research, development, and improvement program. Full-contact leadership is never about you; it’s always about them.

In Full-Contact Leadership, Chiefs Flood and Avillo examine what makes a leader and, more importantly, what makes a leader effective in today’s fire service. This text discusses the various types of leaders, how they communicate, discipline, delegate, motivate, and set expectations for the people they lead. Flood and Avillo also take a hard look at what hinders or blocks effective leadership and what steps to take to foster and instill leadership in your department.


Foreword by Thomas Von Essen
Mission statement
Eating an elephant

Ch 1: Congratulations on your promotion! Now what?
Ch 2: Full-contact leadership
Ch 3: Basic styles and functions of leadership
Ch 4: Group dynamics and Maslow's Hierarchy of Needs
Ch 5: Rank has its privileges
Ch 6: The dichotomy of comfort
Ch 7: Power
Ch 8: Communication
Ch 9: Discipline
Ch 10: Blocks to effective leadership
Ch 11: Casual and sensual leadership
Ch 12: Absentee and ambush leadership
Ch 13: Morale and motivation
Ch 14: Delegation
Ch 15: Setting expectations
Ch 16: Coaching and counseling
Ch 17: Case study: The senior guy
Ch 18: Case study: The Powers preinspection—Part I
Ch 19: Case study: The Powers preinspection—Part II
Ch 20: Case study: The Powers preinspection—Part III
Ch 21: Case study: First-day experience
Ch 22: Case study: Ladder 13/32
Ch 23: Case study: The myth of the great firefighter

Our last word(s): Chief Flood's Perspective Parable

$63.80 (Including 0% tax) each